To our valued customers:
Due to modified practices by our shipping partners to keep their workforce and customers safe, customers should anticipate parcel delays. Therefore, we are unable to give you an accurate estimate of your parcel's arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon currently. We appreciate your patience and understanding.
We will continue to be here to support you as our customer. Please email us at firstname.lastname@example.org if you have any questions or concern regarding your package. Thank you for being our customer, and we appreciate your support more than ever during these difficult times.